TruStone Home Mortgage strives to simplify the mortgage purchase and refinance experience for borrowers. You'll also find that we work hard to provide smart lending solutions that can contribute to your long-term financial health. Just ask these borrowers who have been kind enough to share their experiences here.
We were in a difficult spot in our process and TruStone Home Mortgage came to our rescue and saved the day. They made it happen quickly and we are in our new home and couldn't be happier. Thank you to your whole team!!
Rae & Howard
I worked with several different lending companies during my house purchasing process. TruStone Home Mortgage surpassed every other in professionalism, customer service and effort. Thank you for working with me to make home ownership possible and stress-free.
This was such a good experience, that I will probably switch all banking to TruStone.
We were treated with respect and were not turned away just because we were young home buyers. The experience was easy and enjoyable. Thank you!
Jacob was clearly working for me. His empathy and compassion for a challenging situation was exemplary. He was committed to helping expedite the closing..calling me at 9:30pm. Each closing and mortgage are, I'm sure, different. Some more than others...this one was tough and Jacob was there!!!
Jeff Zajac was FANTASTIC to work with! He answered questions and communicate at all times of the day/night, got us pre-approval letters and documents we needed so quickly and even took a personal interest in our home search. Working with Jeff and TruStone was great!
Will Cochran, our Mortgage Consultant, was great. He was very honest and accurate with all the mortgage information. I appreciated his professionalism, promptness as well as him being very personable. Our TruStone Mortgage fit our needs well.
My initial contact was with Tim V. He was very helpful answering questions about different options. Even when I made a last minute change, he worked with me to make it happen. The whole team at TruStone worked hard to make this process successful!
Will Cochran not only crunched a ton of numbers to help me figure out what I needed but, he coached me through navigating my own crazy finances to come up with the best solution. I learned a lot more than just getting a mortgage.
Adam K was outstanding at his job! He was always there and accessible when we needed questions answered. He did an outstanding job and exceeded our expectations!
Brian and Danielle H
It was very nice to work with someone who knows her job inside and out! Wendy was always available for any question we had. Great service and it went so smoothly. Thank you so much for everything. Highly recommended!
Brian and Jacqueline Q
Wendy Nelson was great to work with. She was professional, helpful and always responded in a timely manner.
The process was very easy. Will Cochran kept me informed throughout the approval stage to closing. Highly recommend.
Rohn Johnson was great. The refinance process was smooth and fast and I really appreciate the personal service. It's also great to support a local bank instead of sending my payments out of state.
Kristine Nelson=Excellent Consultant!!
Louis and Susan B
My husband and I thought Jon Hubbard was wonderful and very informative. I will highly recommend him to friends and family in the future. Thanks again, Jon!
Richard and Cheryl F
Jon Hubbard was truly a pleasure to work with! He responds to all our questions very quickly and was so helpful throughout the whole process.
My experience was seamless. JoLee McDevitt was amazing! She took care of all my needs and questions and was so prompt with her responses. Overall, I never needed to worry because I was in great hands.
JoLee McDevitt was a pleasure to work with! Took the time to answer all our questions. Very quick to respond. Would recommend her without hesitation. Thanks, JoLee!
Adam and Elizabeth T
Richard Smyth is extremely helpful and wonderful!
Enjoyed working with Jeff Zajac. He is professional, courteous and expeditious in locking in a very good interest rate. The whole process went smoothly. Would highly recommend him.
Jacob (Hughes) is the best! We enjoyed our refi and value his expertise!
Eric Feld was super helpful-especially once the pandemic made us adjust to the closing and reduced stress.
Roger and Carla I
Daniel (Tibor) made this the easiest mortgage process we've ever been through. Really pleased!
Kent and Susan G
Great experience working with Adam (Krevnevicius) to refinance my mortgage! A confusing process for any first-time home owner and Adam so kindly walked me through it and eased my worries. No complaints!
Adam K is thorough, patient and professional!
Richard Smyth -our mortgage consultant-was not just helpful and knowledgeable, he was personable and easy to work with. Mr. Smyth also is committed to the community commitment that makes credit unions my choice for financial services. Thank you!
Mark and Jill B
Mike Kounelis was exceptional in taking care of refinancing our mortgage!
Nancy and John B
Exceptional service from beginning to end. We couldn't have asked for a smoother process. Thank you, Wendy (Nelson) and
Adam and Theresa Y
Will (Cochran) is the BEST mortgage consultant we've EVER worked with. We are RETURN CLIENTS and will continue to send other his way. Knowledgeable, responsive, helpful and fun! Thanks, Will!
Can't say enough good things about my experience with Steve Devitt and TruStone. The rates, process, customer
service and everything else was top notch!
Jeff and Jessica S.
Rohn (Johnson) and the TruStone team were great throughout the process. Thanks!
Jacob and Allison G
This was my second time working with Richard Smyth. My daughter has also worked with him twice and my son once. A very positive experience for all of us!
Very simple process. Spoke with Jon (Hubbard), he emailed me what documents would be needed, set up the appraisal, and we finalized the refinance. All during the safer at home order.
Michael and Ann O
JoLee (McDevitt) was amazing!! She was so helpful during the process. She walked me through from start to finish. 5 STARS!! Thank you!!
My husband and I worked with Eric (Feld) and we would absolutely recommend him. He was knowledgeable, friendly, honest and patient with all our questions.
Jordan and Breanna S
Chad (Breunig) was great to work with...Personable and professional.
JoLee McDevitt is a loan officer to be emulated. Her proactive and responsive approach is a breath of fresh air. I felt like I was
her priority throughout the entire process. Thank you, JoLee for being such a great example and providing an excellent
Cal (Tandeski) and his team did a great job keeping me informed through the entire process.
Daniel and Cassandra F
We loved Kristine! She was so friendly and helpful! She made sure we closed on time even though I was overseas until just beforehand.
Working with Trustone was a breeze. After months of trying to refinance with a big bank and multiple loan officers I gave up as they couldn't get me a close date. I decided to try again with Trustone and I'm glad I did!! I worked with Jo Hayden and she was great!! She answered her phone every time I had a question. She was able to close on […] Read More »
Thanks again for everything. We are extremely pleased with how you made the process nearly effortless and were responsive to all of our questions.
Thank you again and we would, of course, recommend you
Scott and Laura
Adam (Krevnevicius) did a tremendous job from start to finish guiding us through the refinance process. He quickly responded to questions and made the process incredibly easy. Thanks again!
Daniel and Sonja D